Flex Work policy
Corporate Policy
Employee's choice
About
Gladly is a customer service platform that aims to transform the way businesses approach customer service by treating customers as people, not case numbers. Founded in 2014 and headquartered in San Francisco, California, their mission is to reimagine customer service, making it more personal by always placing the customer at the heart of every interaction. They provide a people-centered technology platform, streamlining all customer interactions into one single conversation, enabling agents to focus more on customers, resulting in more efficient and effective customer service.
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